26 ph Privacy Policy for Filipino Players

This Privacy Policy explains what personal information 26 ph collects, how we use it, and the rights you have as a player based in the Philippines. We are committed to keeping your data safe and handling it with full transparency.

Last updated: June 2025

Your Data Is Secure

We use industry-standard encryption to protect all personal and financial information you share with us.

No Selling of Data

We never sell your personal information to third parties for marketing or any other commercial purpose.

You Stay in Control

You can request access to, correction of, or deletion of your personal data at any time by contacting our support team.

PH Law Compliant

Our data practices follow the Republic Act 10173 (Data Privacy Act of 2012) and applicable Philippine regulations.

1. What Information Do We Collect?

When you register and use the 26 ph platform, we collect certain personal information that is necessary to provide you with a safe and compliant gaming experience. This includes your full name, date of birth, email address, mobile number, and a government-issued identification document for age and identity verification purposes. We also collect financial information such as your preferred payment method and transaction history in order to process deposits and withdrawals in Philippine pesos. Additionally, we automatically collect technical data including your IP address, device type, browser version, and session activity logs to maintain platform security and improve performance. All information collected is limited to what is strictly necessary for the purposes described in this policy.

2. How Do We Use Your Personal Data?

The personal information we collect is used primarily to operate and maintain your 26 ph account, process your transactions, and verify your identity in accordance with Philippine gaming regulations. We also use your data to communicate important account updates, respond to support requests, and send you relevant platform notifications — you may opt out of non-essential communications at any time. Your activity data helps us detect and prevent fraud, money laundering, and other prohibited conduct on the platform. We may use aggregated, anonymised data for internal analytics to improve the overall player experience, but this data cannot be used to identify you individually. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review.

3. When Is Your Information Shared?

26 ph does not sell, rent, or trade your personal information to any third party for commercial purposes. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification partners, and cloud infrastructure providers — but only to the extent necessary and under strict data processing agreements. We may also disclose your information to Philippine regulatory authorities, law enforcement agencies, or courts when required to do so by applicable law or a valid legal order. In the event of a business transfer or merger, your data may be transferred to the successor entity, and you will be notified in advance. All third parties who receive your data are required to handle it in accordance with applicable Philippine data protection law.

4. How Long Do We Keep Your Data?

We retain your personal information for as long as your account remains active and for a period thereafter as required by Philippine law and gaming regulations. Transaction records and identity verification documents are typically retained for a minimum of five years following account closure to comply with anti-money laundering obligations. Once the applicable retention period has expired and there is no legal basis for continued storage, your data will be securely deleted or anonymised. If you request account closure, we will begin the deletion process promptly, subject to any outstanding legal or regulatory obligations. You may contact our support team at any time to enquire about the specific retention period applicable to your account data.

5. What Are Your Data Rights?

As a player based in the Philippines, you have rights under the Data Privacy Act of 2012 that we are committed to upholding. You have the right to access a copy of the personal data we hold about you, to request corrections if any information is inaccurate or incomplete, and to request deletion of your data where there is no longer a lawful basisfor processing it. You also have the right to object to certain types of processing, to restrict how we use your data in specific circumstances, and to receive your data in a portable format where technically feasible. To exercise any of these rights, please contact our support team using the details provided in Section 7 of this policy. We will respond to all verified requests within a reasonable timeframe and in accordance with our obligations under Philippine law. If you believe your rights have not been respected, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.

6. How Do We Use Cookies?

26 ph uses cookies and similar tracking technologies to ensure the platform functions correctly and to provide you with a personalised experience. Essential cookies are required for core functions such as keeping you logged in, remembering your preferences, and maintaining session security — these cannot be disabled without affecting platform functionality. We also use analytics cookies to understand how players navigate the site, which helps us identify areas for improvement and optimise page performance. You can manage your cookie preferences through your browser settings at any time; however, disabling certain cookies may limit some features of the platform. We do not use cookies to serve third-party advertising or to track your activity across unrelated websites. Our cookie practices are reviewed regularly to ensure they remain proportionate and compliant with applicable Philippine regulations.

7. How Can You Contact Us About Privacy?

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 26 ph handles your personal data, you are welcome to reach out to our dedicated support team. You can contact us by email at [email protected] and we will do our best to respond promptly and thoroughly. For formal data subject requests — such as access, correction, or deletion — please include your registered account email address and a brief description of your request so we can verify your identity and process it efficiently. We take all privacy enquiries seriously and aim to resolve concerns in a fair and transparent manner. This Privacy Policy may be updated from time to time to reflect changes in our practices or applicable law; the date of the most recent revision is always shown at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

Ready to Play with Confidence?

Your privacy and security are at the core of everything we do at 26 ph. Join thousands of Filipino players who trust our platform for a safe, fair, and enjoyable gaming experience — from sports betting to live casino and bingo.