At 26 ph, we believe that gaming should always be a fun and enjoyable experience for every Filipino player. We are committed to providing tools, information, and support so you can make informed choices every time you play. Your wellbeing comes first — always.
We give every registered Filipino player access to practical tools that keep gaming enjoyable and within healthy boundaries. These features are built directly into your account and are free to use at any time.
Set a daily, weekly, or monthly deposit cap on your account so your spending stays within a budget you are comfortable with. Limits take effect immediately and can only be lowered — not raised — without a mandatory cooling-off period. This keeps impulsive decisions from affecting your finances.
Enable session alerts so you receive a notification after a set amount of time spent on the platform. Taking regular breaks helps you stay refreshed and maintain perspective on your gaming activity. You can customise the reminder interval directly from your account settings at any time.
If you feel you need a break from gaming, our self-exclusion option lets you temporarily or permanently close access to your 26 ph account. During the exclusion period, you will not be able to log in or receive promotional communications. Contact our support team to activate this feature immediately.
Review your full gaming and transaction history at any time through your account dashboard. Seeing a clear record of your activity helps you make more informed decisions about how much time and money you are spending. Transparency is a core part of how we support responsible play.
Reality check prompts appear on screen at intervals you choose, showing how long you have been playing and your net session result. These brief pauses encourage you to step back and decide consciously whether to continue. It is a simple but effective way to stay grounded during longer sessions.
Our player support team is available to assist you with any responsible gaming concern, from setting limits to discussing self-exclusion options. You can reach us by email at [email protected] and we will respond as quickly as possible. We treat every enquiry with care and full confidentiality.
Gaming is meant to be a source of entertainment, not stress or financial hardship. Recognising early warning signs is the first step toward getting back in control. If any of the following apply to you or someone you know, it may be time to seek support or use the tools available on your 26 ph account.
26 ph operates under a strict commitment to player welfare as part of our core values. We believe that a sustainable, trustworthy platform is one where every Filipino player feels safe, respected, and supported at all times. Responsible gaming is not just a regulatory requirement for us — it is a genuine priority that shapes how we design our platform and communicate with our players.
We actively work to prevent underage gaming by requiring identity verification during registration. All players must be at least 21 years of age to create an account and participate in any gaming activity on the platform. Our systems are designed to flag unusual patterns of play so our team can reach out proactively when a player may need support.
We also partner with recognised Philippine support organisations and encourage any player who feels they need professional help to reach out. Gaming should always remain a leisure activity — enjoyable, affordable, and within your control. If you ever feel it has become something more, please do not hesitate to use our self-exclusion tools or contact our support team directly.
Our support team is here for every Filipino player who needs guidance on responsible gaming tools, account limits, or self-exclusion. Visit our FAQ for quick answers, or log in to your account to manage your settings right now.